Privacy policy

Hopkins Foundation ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have. It is designed to comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

We collect information you provide directly, such as your name, email, shipping address, phone number and order details when you make a purchase or create an account.

We also collect limited technical information automatically, including device and browser type and pages visited, to help us improve the store experience.

We use your information to process and deliver orders, provide customer support, manage your account and rewards, send order updates, and — where you have opted in — send marketing communications.

We do not sell your personal information to third parties.

We share information with trusted providers who help us operate, including payment processors, print-on-demand and fulfilment partners, and shipping carriers. These partners are only permitted to use your information to perform services on our behalf.

We use reasonable technical and organisational measures to protect your information. Payment details are handled by PCI-compliant payment providers and are never stored on our servers.

We retain personal information only as long as necessary to fulfil the purposes described in this policy or as required by law.

You may request access to, correction of, or deletion of your personal information, and you can opt out of marketing at any time via the unsubscribe link or by contacting us.

To exercise any of these rights, please reach out via our contact page.

We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.